Electronics Application Engineer

THE IDEAL CANDIDATE:

• Bachelor’s degree in Electrical engineering, Electronics engineering or related field
• Knowledge of Electronics Industry is preferred
• Experience with electrical/electromagnetic/electronics simulation tools such as Ansys, Altium Designer, SPICE, Abaqus , etc.
• A proven understanding of CAE fundamentals
• Experience with structural, thermal and electro-mechanical analysis is a plus
• Experience in using Altium or similar design software for schematic and layout with version control.
• Prior experience with product design and or Engineering. Power electronics, signal conditioning and processing, analog and digital filtering. Electromechanical actuators, sensors, transducers
• Deeply understand of discrete semiconductor devices is required such as Mosfet, BJT, Diode, Zener, Varistor, Thermal Fuse, etc.
• Knowledge of analog and digital circuit is preferred
• An effective communicator with a strong desire to share knowledge with multi-functional teams, team members and management
• Ability to write clear and concise user documentation and training (English/Romanian language)
• A minimum of 2 years of industrial experience in an engineering environment
• A minimum of 2 years of experience in use of relevant ANSYS software or other commercial software (can be obtained or partially obtained in a university setting)
• Demonstrated problem solving skills and ability to implement numerical models to obtain practical engineering solutions to difficult problems
• Ability to work independently, as well as with others in a diverse team environment
• Demonstrated ability to manage multiple projects and to communicate effectively with customers
• Demonstrated skills in writing and presenting in English; medium / advanced level
• Good skills in reading and interpreting technical drawings
• A solid understanding of electronic design software, verification, and automation

OTHER INFORMATION

• Experience in the use of CAD and FEA software is a plus
• Experience in 3D model and 2D drawing creation
• Experience in schematic design, board layout design, thermal design, version control.
• Minimum 2 years’ experience in PCB Design is a plus
• Previous experience using Altium Designer is a plus
• Previous Experience in Technical Support role preferred
• Must have passion and drive for personal technical excellence and high performance
• Must have customer service aptitude and maintain customer focus
• Organized person, with good communication and communication skills
• Proficient in MS Office programs, particularly MS Project,Excel, PowerPoint, Word, OneNote and Outlook
• Available for occasional travel (about 20%); driving license category B

JOB SUMMARY

Key Responsibilities include but not limited to:

• Provide proactive support and assistance to all customers for ANSYS Electronics simulation tools and Altium Designer tools
• Troubleshoot and resolve assigned technical questions and issues
• Drive resolution of customer concerns and provide feedback and discuss with product teams
• Actively monitor and provide online support through online through various mediums including cases and/or web chat as required
• With the assistance of ANSYS and/or Altium support’s ticket system, manage and monitor customer issues on a daily basis, while prioritizing and deciding on next actions
• Constantly expanding product knowledge
• Contribute to the scalability of the Customer Success team through documentation and process optimization
• Use daily customer support experience to identify helpful online content for customers
• Creation of topic-based content, video tutorials and knowledge base articles as required

COMPANY OFEERS:

• 1 post Electronics Application Engineer
• training opportunities, career development
• advanced technologies and equipment
• incentive package, bonuses according to achievements.